Customer service
We at Interfoods strive to see only happy customers.
Our customer service is therefore always ready to help you with any questions you might have. Please send us an e-mail if you need any assistance and we will do our best to help solve your querie as soon as possible and we will always answer within 2 working days.
1 Delivery
1.1 When do I receive my order?
 THE NETHERLANDS /BELGIUM/GERMANY
Within 3 workdays after receipt of your payment.
You will always automatically receive an e-mail with tracking details when we ship your order.
1.2 What are the shipping costs?
Shipping costs depend on your location and order amount.
We do offer free shipping to certain destinations.
Click here for information about shipping costs
2 Payment
2.1 Something went wrong while paying what now?
If your payment has failed or you would like to pay through a different method then please log in to our webshop. At the home page you can log in to "My Account". If you do not have an account yet, you can create an account with the same email address which you used when ordering. In "My Account" you can find the unpaid invoices. Click "Pay Now"and follow the steps to pay the invoice.
2.2 I want to pay through bank transfer is that possible?
That is certainly possible, if you prefer to pay through bank transfer, click here for the bankdetails.
In the comments, state your order number in de form of ORD and the number, for example ORD12345
3 Contact
3.1 Can I contact you by phone?
Unfortunately you can't contact us by phone, the best way to contact us is through our contactform or by email. 
Send us an email to [email protected] and we will respond ASAP.
Usually within 2 workdays. 

If you have any questions about your order, log into your account and create an ticket. We receive your tickets directly, and they are linked to your order and customer data. This way we can help you faster.
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